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Internet Support
Our Network Operations Center is monitored 24 hours a day 7 days a week!!
Currently we offer support for our products and services during normal business hours:
Monday-Friday: 9-5
Saturday: Closed
Sunday: Closed
After Hours By Appointment
You can e-mail us here at WebKraft any time by clicking the support@webkraft.net link.
View or Download our WebKraft.Net Readme file for basic instructions for getting online and off again.
High Speed Wireless customers can get help at our WebKraft-HS.net FAQ page.
Frequently Asked Questions (FAQ's)
1. Computer is disconnected from Internet after sending or receiving e-mail?
2. How do manually change my dial up number or add a new one?
3. How do I create a new Internet Connection?
4. How do I create or modify my e-mail settings?
5. How do I set up my WebTV with your service?
6. How do I send incoming mail from another account to its own mailbox?
7. How do I add news groups to my mail program?
8. Error OE is preventing me from getting my e-mail attachments
9. How do I set up a dial-up connection in Vista?
Need to tweak your modem to compensate for a bad phone line? Use these init strings to enable/disable certain functions of your modem but do so at your own risk.
Hardware/Software Support:
Click here to see our file download page
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